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Return Policy of The Oragnic Culture
At The Oragnic Culture , we want you to be completely satisfied with your purchase of our organic bags. If you have any concerns about your order, please review our Return Policy below.
1. Returns
You may return your purchased organic bags within Few days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. How to Initiate a Return
To initiate a return, please follow these steps:
3. Shipping the Return
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within Few days.
5. Exchanges
If you wish to exchange your item for a different size or style, please contact our customer service team to facilitate the exchange process.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damaged or defective product. We will provide instructions on how to proceed.
7. Non-Returnable Items
Certain items are non-returnable, including:
8. Contact Us
If you have any questions or concerns about our Return Policy, please contact our customer service team at ORGANICULTURE12@GMAIL.COM or 9717866022 .